What social media platforms is Art Choice Link on?
I forgot my password. How can I log in?
To reset your password, click the Sign In link located in the site header and then click “Forgot Your Password.” You will be prompted to enter your email address; after doing so, click “Submit.” You will be sent a temporary password via email, which you can use to sign in to the site. You can then visit the My Account page to officially change your password.
How do I know if an item is available?
All items are available for sale unless indicated as “Sold” If you encounter a sold-out item and you wish to be notified if it becomes available, just send us an email and we will contact you only if and when the item becomes available.
Can I change the currency setting on The Ivy Arts Boutique?
You may view the entire site in British pounds, U.S. dollars, or Euros. To do so, click the currency drop-down menu located in the site header and select your preferred currency. Please note that all purchases are processed in British pounds.
Purchase Policies & Promotions
Do I need to set up an account in order to make a purchase?
Yes, in order to make a purchase you are required to set up an account with an email address and password. Through your account, you will be able to easily track the status of your order. Click here to set up your account now. If you have not already created an account, you will be prompted to do so upon checkout.
How do I make a purchase?
Unless indicated as “Sold” all items on the site are for sale and available to purchase directly through the site. To make a purchase, visit the detail page for the item you wish to buy and click “Add to Cart.” You can access Your Cart at any time by clicking the Cart page link, which is located in the site header. From the Cart page, you can continue the checkout process by selecting your preferred payment method (either credit card or PayPal). If you are not signed in upon purchase, you will be prompted either to do so or to create an account if you are not already registered.
What payment methods does Art Choice Link accept?
Our online checkout system accepts debit and credit cards including American Express, Visa, MasterCard, and PayPal.
What are your return and cancellation policies?
Please read our Returns Policy here.
How is tax calculated on my purchase?
Taxes based on UK rate of 20% will be added to your order upon checkout. If you are having your purchase exported from the EU you will not be charged any VAT (sales Tax). As a Buyer, please keep in mind that you are responsible for any other taxes applicable in the territory to which the Products are sent.
How are shipping costs determined?
Shipping costs are determined based on the price, dimensions, and weight of the item purchased, as well as by the artwork’s origin and the shipping destination. Shipping costs include all packaging, handling, and insurance fees. We ship to (and within) the UK. However, for any other country please contact us to discuss shipping arrangement prior to placing your order.
When will my order ship and be delivered?
Processing and shipping times vary according to the purchased item, its origin, and the shipping destination. Most orders are processed and shipped within 7 to 14 business days. However, some items may be processed faster, while others might take more time, particularly if they require special packaging or handling. When your order ships, you will receive a shipment confirmation email with a tracking number. You can check the status of your package and the estimated delivery date online by using the tracking number. If you order multiple items, they may be shipped and delivered separately.”
Do I need to sign for my package upon delivery?
Yes, all packages must be accepted and signed for upon delivery. Due to the valuable nature of artworks, packages should not be left unattended.
What should I do if I receive a damaged item?
All damaged items must be reported to us as soon as possible. Please read our Returns Policy here.
How are artworks authenticated?
All our artworks are accompanied by a Certificate of Authenticity.
Any tips for developing a great art collection?
We are always available to help you find the right artworks for your collection. Please email us your requirements.
Do you accept artist submissions?
No, we are unable to accept submissions at this time. But, please do feel free to email us.
What is a limited edition artwork?
Fine art editions offer an affordable and accessible way to build an art collection. Editioned artworks can vary in medium (from prints and sculptures to utilitarian objects, for example) and are produced at one time by the artist in a limited number. No additional artworks are ever produced beyond the determined edition number, which is why they remain valuable investment opportunities.
What is a print?
Printmaking is an umbrella term for a variety of fine art techniques that involve producing an artwork in multiples. These include various methods developed throughout the course of art history—from traditions such as etching, woodcut printing, and lithography to more recent advances like digital printing—all of which are derived from the same concept: the artist transfers an image of his or her own design from a source (a metal, wood, or stone plate, for example) to paper, fabric, or the like. Prints are produced in finite editions; no additional artworks are ever produced beyond the determined edition number, which is why they remain valuable investment opportunities.
We are here to make sure you have a great experience browsing and buying artworks. Your feedback and questions are extremely valuable to us and we love to hear from you.